Privacy policy
1. access data and hosting
Hosting
2. data processing for contract processing and contacting
2.1 Data processing for contract processing
2.2 Customer account
2.3 Making contact
3. data processing for the purpose of dispatch processing
Data transfer to dispatch service providers for the purpose of
dispatch notification
4. data processing for payment processing
4.1 Data processing for transaction processing
4.2 Data processing for the purpose of fraud prevention and
optimisation of our payment processes
5 Cookies and other technologies
5.1 General information
5.2 Consent Manager Platform (CMP)
6 Use of cookies and other technologies
6.1 Use of Google services
6.2 Other providers of web analytics and online marketing services
7. integration of the Trusted Shops Trustbadge/other widgets
7.1 Data processing when integrating the Trustbadge/other widgets
7.2 Data processing after order completion
8. contact options and your rights
8.1 Your rights
8.2 Contact options
The controller responsible for data processing is:
Gregor Walbeck
Friedrich-Engels-Allee 161a
42285 Wuppertal
Email: mail@synth-parts.com
Thank you for your interest in our online shop. The protection of your
privacy is very important to us. Below we inform you in detail about
the handling of your data.
1. access data and hosting
You can visit our websites without providing any personal information. Whenever you visit
, the web server only automatically saves a so-called server log file (
), which contains, for example, the name of the requested file, your IP address,
date and time of access, the amount of data transferred and the
requesting provider (access data) and documents the access. This
access data is analysed exclusively for the purpose of ensuring trouble-free operation of the
website and improving our website. This serves to safeguard our overriding legitimate interests in the correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR in the context of a balancing of interests
.
Hosting
The services for hosting and displaying the website are provided in part by
our service providers as part of processing on our behalf.
Unless otherwise stated in this privacy policy
, all access data and all data collected in the
forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with
, please contact
as described in this privacy policy.
Our service providers are located and/or use servers in the following countries for which
has been determined by the European Commission to have an adequate level of data protection United Kingdom, Canada, USA.
There is a decision of the European Commission on an adequate level of data protection for the USA
as a basis for a third country transfer,
insofar as the respective service provider is certified. Until certification by our
service providers, the data transfer continues to be based on this basis:
Standard data protection clauses of the European Commission
Our service providers are located and/or use servers in these countries: Australia.
There is no adequacy decision of the European Commission for these countries Our cooperation with you is based on these guarantees:
Standard data protection clauses of the European Commission.
2. data processing for contract processing and
for contacting
2.1 Data processing for contract processing
For the purpose of contract processing (including enquiries about and processing of any
existing warranty and service disruption claims as well as any
statutory updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect
personal data if you voluntarily provide it to us as part of your order
. Mandatory fields are labelled as such, as in these cases we absolutely need the
data to process the contract and we cannot send the order without this information. Which data is collected can be seen from the respective input forms at.
Further information on the processing of your data, in particular on the
transfer to our service providers for the purpose of order, payment and
dispatch processing, can be found in the following sections of this
privacy policy. After the contract has been fully processed, your
data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR , unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this,which is permitted by law and about which we inform you in this declaration.
Merchandise management system
We use merchandise management systems from external
service providers to process orders and contracts. Our service providers work for us within the framework of order processing for. If you have any questions about our service providers and the basis of our collaboration with them, please use the contact option described in this
privacy policy.
2.2 Customer account
If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,
by deciding to open a customer account, we will use your
data for the purpose of opening a customer account and storing your data for
further future orders on our website. Deletion of your
customer account is possible at any time and can be done either by sending a message to the contact option described in
of this privacy policy or via a function provided for this purpose in the customer account at. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use
data beyond this, which is permitted by law and about which we inform you in this declaration.
2.3 Contacting
In the context of customer communication, we collect personal data for processing your enquiries
in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide us with this
when contacting us (e.g. via contact form, live chat tool or email)
. Mandatory fields are marked as such, as in
these cases we absolutely need the data to process your contact.
Which data is collected can be seen from the respective input forms.
Once your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this , which is permitted by law and about which we inform you in this declaration.
3. data processing for the purpose of
dispatch processing In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in
of this privacy policy.
Data transfer to shipping service providers for the purpose of
Shipping notification
If you have given us your express
consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected
shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a
GDPR so that they can contact you before delivery for the purpose of
delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this
privacy policy or directly to the
shipping service provider at the contact address listed below
. After revocation, we will delete your data provided for this purpose, unless
you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and
about which we inform you in this declaration. If you have any questions about our service providers
and the basis of our cooperation with them, please use the contact option described in
of this privacy policy.
United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
4. data processing for payment processing
When processing payments in our online shop, we work together with these
partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us at as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the
processing of the payment themselves, e.g. on their own website
or via a technical integration in the ordering process. In this respect, the
privacy policy of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and
the optimisation of our payment processes
If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors
for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, processing of disputed payments, support of
accounting). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which predominate in the context of a balancing of interests.
5 Cookies and other technologies
5.1 General information
In order to make visiting our website attractive and to enable the use of certain
functions, we use technologies on various pages
including so-called cookies. Cookies are small text files that are automatically
stored on your end device. Some of the cookies we use
are deleted again
after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and
enable us to recognise your browser on your next visit (persistent
cookies). The duration of storage can be found in the overview in the cookie
settings of your web browser.
Privacy protection for end devices
When using our online offer, we use absolutely necessary technologies
in order to be able to provide the expressly requested telemedia service. The storage of information in your end device or access to nformation that is already stored in your end device does not require consent.
For functions that are not absolutely necessary, the storage of
information in your end device or access to information that is already stored in
your end device requires your consent. Please note that if you do not give your consent to , parts of the website may not be fully usable. Any consent you have given will remain in place until you adjust or reset the settings on your device.
Any downstream data processing by cookies and other
technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process the IP address, time of visit, device and browser
information and information about your use of our website (e.g.
information about the contents of the shopping basket). This serves in the
context of a balancing of interests overriding legitimate interests in an
optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
We also use technologies to fulfil the legal obligations to which we are subject,
(e.g. to be able to prove consent to the processing of your
personal data) as well as for web analysis and online
marketing. Further information on this, including the respective legal basis
for data processing, can be found in the following sections of this
privacy policy.
Cookie-Settings
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR , you can revoke your consent at any time by sending a message to to the contact option described in the data protection declaration. Alternatively, you can also visit the following link: https://synth-parts.com/cookies. If you do not accept cookies, the functionality of our website may be restricted.
5.2 Consent Manager Platform (CMP)
On our website, we use a consent management service
(‘Consent Manager Platform (CMP)’) to inform you about the cookies and other
technologies that we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies, if required. This is required pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR to fulfil our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The Consent Manager Platform (CMP) used is an offer from etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany, which processes your data on our behalf.
After you submit your cookie declaration on our website, the web server
stores the following data IP address, device information, browser information, set language, website accessed or its URL, date and time of your
declaration of consent and information on your consent behaviour.
In addition, the following technologies are used, which contain information about your consent behaviour: Cookies, log files
Your data will be deleted unless you have expressly consented to further
use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we
reserve the right to use data beyond this, which is permitted by law
and about which we inform you in this declaration.
6. use of cookies and other technologies
We use the following cookies and other
technologies from third-party providers on our website. Unless otherwise stated at
for the individual technologies, this is done on the basis of your consent in accordance with Art. 6
para. 1 sentence 1 lit. a GDPR. After the end of the purpose and end of the use of the respective
technology by us, the data collected in this context
will be deleted. You can revoke your consent at any time with effect for the future Further information on your cancellation options can be found in the
section "Cookies and other technologies". Further information, including
, on the basis of our cooperation with the individual providers can be found at
the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
6.1 Use of Google services
We use the following technologies of Google Ireland Ltd,
Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). The information automatically collected by Google technologies about your use of our
website is generally transmitted to a server of Google LLC, 1600 Amphitheatre
Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the individual technologies at, data processing is carried out on the basis of a agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR.
Further information on data processing by Google can be found in Google's privacy policy at. Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European
Commission for these countries. Our cooperation with them is based on
standard data protection clauses of the European Commission.
6.2 Other providers of web analysis and online marketing services
Services
Use of etracker for web analysis
For the purpose of website analysis, technologies from etracker GmbH, Erste
Brunnenstraße 1, 20459 Hamburg, Germany (‘etracker’) automatically collect and store data (IP address,
time of visit, device and browser information as well as information on
your use of our website), from which
user profiles are created using pseudonyms. Cookies can be used for this purpose at. The pseudonymised user profiles are not merged with personal
data about the bearer of the pseudonym without the express consent of, which must be granted separately. etracker acts on our behalf at.
7. integration of the Trusted Shops Trustbadge/other widgets
Trusted Shops widgets are integrated on this website to display the Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.
This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests , in optimised marketing by
enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible for data protection in accordance with Art.
26 GDPR. As part of this privacy policy, we inform you below about the essential contents of the contract in accordance with
Art. 26 para. 2 GDPR.
Within the scope of the joint responsibility existing between us and Trusted Shops SE, please contact Trusted Shops in case of data protection questions and to assert your rights, preferably using the contact options provided in the
data protection information. Irrespective of this, you can always contact the controller of your choice. Your enquiry will then, if necessary, be forwarded to the other controller for response.
Widgets
The trust badge is provided by a US CDN provider (Content Delivery Network -
Network). An adequate level of data protection is ensured in each case
by an adequacy decision of the EU Commission, which is available here for
USA. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF) at. Further information can be found at
here. If the service providers used are not certified under the DPF,
standard contractual clauses have been concluded as a suitable guarantee.
When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of access, transferred data volume and the requesting provider (access data) and documents the access to. The IP address is anonymised immediately after collection, so that the stored data cannot be assigned to your person. The
anonymised data is used in particular for statistical purposes and for
error analysis.
7.2 Data processing after order completion
After order completion, the Trustbadge accesses the
order information stored in your end device (order total, order number, product purchased if applicable) and email address. This is necessary in order to be able to offer you the Trusted Shops services and to automatically secure your order if necessary. For this purpose, your email address hashed by
cryptological one-way function is transmitted to Trusted Shops.
The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.
This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfilment of our and Trusted Shops' overriding legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. If this is the case, further
processing will be carried out in accordance with the contractual
agreement concluded between you and Trusted Shops. If you have not yet registered for the services, you will be given the opportunity to do so for the first time at. The further processing after registration is also based on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is then no longer possible.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation of. Processing may take place in third countries (USA,
Great Britain and Israel). An adequate level of data protection is ensured
in each case by an adequacy decision of the EU Commission, which can be accessed for the USA here, for the UK here and for Israel here. The
service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If the
service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
8. contact options and your rights
8.1 Your rights
As a data subject, you have the following rights:
in accordance with Art. 15 GDPR, the right to request information
about your personal data processed by us to the extent specified therein;
in accordance with Art. 16 GDPR, the right to request the immediate correction of incorrect or completion of your personal data stored by us at;
in accordance with Art. 17 GDPR, the right to request the erasure of your
personal data stored by us, unless further processing
is necessary for exercising the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest or for the establishment, exercise or defence of legal claims;
in accordance with Art. 18 GDPR, you have the right to obtain restriction of processing of your personal data where the accuracy of the data is contested by you; the processing is unlawful, but you oppose the erasure of the data;
we no longer need the data, but you require them for the establishment, exercise or defence of legal claims; or you have objected to processing pursuant to Art. 21 GDPR;
in accordance with Art. 20 GDPR, the right to receive your personal data, which you have provided to, in a structured, commonly used and machine-readable
format or to request transmission to another controller at;
in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority.
As a rule, you can contact the supervisory authority of your usual
place of residence or workplace or our company headquarters.
Right to object
Insofar as we process personal data as explained above
in order to safeguard our legitimate interests, which are overriding in the context of a balancing of interests
, you can object to this processing with effect for the future
. If the processing is carried out for direct marketing purposes,
you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are
grounds relating to your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling
legitimate grounds for the processing which override your interests, rights
and freedoms or if the processing serves the establishment,
exercise or defence of legal claims.
This does not apply if the processing is for direct marketing purposes. Then
we will no longer process your personal data for this purpose.
8.2 Contact options
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data
, please contact us directly using the contact details in our legal notice.