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Data Privacy Policy

Privacy policy


is responsible for data processing:

Gregor Walbeck
Friedrich-Engels-Allee 161a
42285 Wuppertal
Germany
mail (a) synth-parts.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. access data and hosting

You can visit our websites without providing any personal information. Whenever you call up a website, the web server automatically saves only a so-called server log file, which contains e.g. the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. These access data are evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, which outweigh the interests of the parties concerned. All access data is deleted at the latest seven days after the end of your visit to our website.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers in the context of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. data processing for contract processing, establishing contact and when opening a customer account


We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we need the data for the execution of the contract or for the processing of your contact and you cannot send the order or the contact without their indication. Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and processing your enquiries in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO.
Insofar as you have given your consent to this in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. You will find further information on the processing of your data, in particular on the transfer of data to our service providers for the purpose of order, payment and shipping processing, in the following sections of this data protection declaration. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for other purposes which are permitted by law and about which we inform you in this declaration. Your customer account can be deleted at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function in the customer account intended for this purpose.

 Warehouse management system

For order and contract processing we use merchandise management systems of external service providers. Our service providers work for us within the scope of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

3. data processing for the purpose of dispatch processing

In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

 Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after placing your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.
This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn

Deutsche Post AG
Charles-de-Gaulle-Straße 20
53113 Bonn

4. data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.


4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO. In some cases, the payment service providers themselves collect the data required for processing the payment, e.g. on their own website or via technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes

Where appropriate, we may provide our service providers with additional information which they use, together with the information necessary to process the payment, as our processors for the purposes of fraud prevention and to optimise our payment processes (e.g. invoicing, processing of contested payments, assistance with accounting). In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our own interests.

5. cookies and other technologies General Information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser the next time you visit us (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of your visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). In the context of weighing up interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

In addition, we use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

6. use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the discontinuation of the purpose and the end of our use of the respective technology. You can revoke your consent at any time with effect for the future. You will find further information on your revocation options in the section "Cookies and other technologies". Further information including the basis of our cooperation with the individual providers can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

 Use of Google services

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our co-operation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymisation before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 DSGVO. Further information on data processing by Google can be found in Google's data protection information.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be combined with other data from Google. Data processing is based on an agreement on order processing by Google.

For the purpose of optimised marketing of our website, we have activated the data release settings for "Google products and services". This enables Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. The data release to Google within the scope of these data release settings is based on an additional agreement between those responsible. We have no influence on the subsequent data processing by Google.

 Google reCAPTCHA

For the purpose of protection against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information on your use of our website) and uses a so-called JavaScript and cookies to analyse your use of our website. In addition, other cookies stored in your browser by Google services are evaluated. No personal data is read out or saved from the input fields of the respective form.

7. integration of the Trusted Shop Trustbadge

The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any ratings that may have been collected, as well as the range of Trusted Shops products on offer for buyers after an order.

This serves the protection of our in the context of a balancing of interests predominant legitimate interests in an optimal marketing by making a safe purchase possible in accordance with art. 6 paragraph 1 sentence 1 lit. f DSGVO. The trust badge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The trust badge is made available by a CDN provider (Content Delivery Network) within the scope of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is ensured. Further information on data protection at Trusted Shops GmbH can be found here.

When you call up the Trustbadge, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data are stored in a security database for the analysis of security problems. The log files are automatically deleted at the latest 90 days after creation.

Further personal data is transferred to Trusted Shops GmbH, if you decide after completion of an order for the use of Trusted Shops products or have already registered for use. It applies the contractual agreement met between you and Trusted Shops. For this an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for a product use is automatically checked by means of a neutral parameter, the e-mail address hashed by cryptological one-way function. Before transmission, the e-mail address is converted into this hash value, which cannot be decoded by Trusted Shops. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfilment of our and Trusted Shops' predominant legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Further details, also regarding the objection, can be found in the Trusted Shops data protection declaration linked above and in the trust badge.

8. social media

8.1 Social plugins from Facebook, Twitter, Instagram, Pinterest, Xing, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can press e.g. the Like or Share button.

8.2 Our online presence on Facebook, LinkedIn, Xing

Insofar as you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. As a rule, cookies are used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the data protection information of the providers linked below. Should you nevertheless require assistance in this regard, please contact us.

Facebook is a service provided by Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is generally transmitted to and stored on a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy finding for the USA by the European Commission. Our cooperation is based on standard data protection clauses of the European Commission. The data processing in the context of a visit to a Facebook fan page is based on an agreement between jointly responsible persons pursuant to Art. 26 DSGVO. Further information (information on Insights data) can be found here.

LinkedIn is an offer by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on Pinterest is generally sent to a server at LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy finding for the USA by the European Commission. Our co-operation is based on standard data protection clauses of the European Commission.

Xing is offered by New Work SE, Dammtorstraße 30, 20354 Hamburg, Germany.

 

9. contact details and your rights

As a data subject, you have the following rights:

    pursuant to Art. 15 of the Italian Data Protection Act, the right to request information about your personal data processed by us to the extent specified therein;
    in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
    in accordance with Art. 17 DSGVO, the right to demand the deletion of your personal data stored by us, unless further processing of the data is impossible.
        on the exercise of the right to freedom of expression and information;
        to fulfil a legal obligation;
        for reasons of public interest; or
        is necessary for the assertion, exercise or defence of legal claims;
    in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as
        the correctness of the data is disputed by you;
        the processing is unlawful, but you refuse to authorise its deletion;
        we no longer need the data, but you need it to assert, exercise or defend legal claims; or
        you have lodged an objection to the processing in accordance with Art. 21 DSGVO
    pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
    pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you may contact the supervisory authority at your usual place of residence or workplace or at our registered office for this purpose.

 

 

 

8. Contact and your rights

As a victim, you have the following rights:

  • according to Art. 15 GDPR, the right to demand information on the personal data processed by us in the scope specified therein;
  • in accordance with Art. 16 DSGVO the right to demand without delay the correction of incorrect or complete personal data stored with us;
  • according to Art. 17 DSGVO the right to demand the deletion of your personal data stored by us, unless further processing
  • - to exercise the right to freedom of expression and information;
    - to fulfill a legal obligation;
    - for reasons of public interest or
    - to assert, exercise or defend legal claims is required;
  • according to Art. 18 DSGVO the right to demand the restriction of the processing of your personal data, as far as
  • - the accuracy of the data is disputed by you;
    - the processing is unlawful, but you reject its deletion;
    - we no longer need the data, but you need it for asserting, exercising or defending legal claims or
    - you filed an objection against the processing in accordance with Art. 21 GDPR;
  • according to Art. 20 DSGVO the right to receive your personal data, which you have provided us, in a structured, common and machine-readable format or to request the transfer to another person responsible;
  • according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

For questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.

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Right of withdrawal

To the extent that we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation.

After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves.

This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.

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